Okay
  Public Ticket #1173574
Slider Revolution Conflict With Animated Gallery Box
Closed

Comments

  • ryanphillipthomas started the conversation

    To gain access to the site please follow this link:

    http://www.jaqlinmedlock.com/support-ticket-access-point

    To view the issue please look at this page:

    http://www.jaqlinmedlock.com/support-ticket/

    I am experiencing conflicts with slider revolution & the animated gallery box visible on the same page. I have tried disabling all plugins but that did not work. If I include the two via content builder, slider revolution does not work.

    Any suggestions?

    There are a bunch of errors being thrown for 'Cannot tween a null target'

    Not sure if its related.

  •  116
    Sanjeev replied

    Hello,

    Access point link doesn't seems to be working https://snag.gy/qH0PKg.jpg It is also showing coming soon page.

    Could you please check this?

    Thanks:
    Sanjeev

  • ryanphillipthomas replied

    Hi,

    Sorry about that. I've made the site live instead of the access point. Can you try again? 

    http://www.jaqlinmedlock.com/support-ticket/

    Thanks,

    - Ryan 

  •  116
    Sanjeev replied

    Hello Ryan,

    I see a lot of JS error on the page 



    Could you please also share WP admin login credentials so we can take a closer look and help with the issue?

    Thanks:
    Sanjeev
  •   ryanphillipthomas replied privately
  •  116
    Sanjeev replied

    Hello Ryan,

    I checked your site and it seems like any plugin/script is conflicting, could you please disable all the plugins and retest the issue? 

    Thanks:
    Sanjeev

  •   ryanphillipthomas replied privately
  • ryanphillipthomas replied

    Hi Sanjeev,

    Thanks for your help earlier. This issue is now resolved. I was able to fix it by updating the text animation that the slider was using. The JS errors are now gone and everything is working. 

    Thanks again,

    - Ryan 

  •  116
    Sanjeev replied

    Hello Ryan,

    Glad that your issue is fixed and thanks for updating us on the same

    Regards:
    Sanjeev