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Welcome to ThemeGoods Support Center

In order to help speed up solution for your requests. Please follow steps below before submitting a new ticket. This is for the benefit of everyone in order to help find the solution for your question quickly.


1. Make sure you are running the latest version of theme and the latest version of WordPress.
2. Check out theme documentation for the answer to your question.
3. Disable any additional 3rd party plugins you are using to check if it fixes the issue.
4. If you still have the issue. Submit a ticket with URL of page which has issue.

  Featured Articles

Follow ThemeGoods for news update

You can easily receive new update & themes from us by following onFollow @ThemeforestFollow @Twitter

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Twitter widget issue

ErrorThe Twitter REST API v1 is no longer active. Please migrate to API v1.1. https://dev.twitter.com/docs/api/1.1/overviewChecklistPlease make sure you have ...

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Demo Import Fails: “Sorry but your import failed.”

If you get this error, most likely the importer can not work with your webhost. You might want to try asking your webhost to increase max_execution_time (or any ...

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FAQ

Gallery VS Portfolio Gallery Gallery feature is for showing groups of pictures on your website. Therefore, this feature supports only image contents and ...

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  Public Ticket Activity

Diana Optimise pages for SEO   Updated 41 minutes ago   3   Photography | Responsive Photography Theme Most recent comment from Diana: Thank you Kris!  Diana Home page   Updated 43 minutes ago   3   Photography | Responsive Photography Theme Most recent comment from Diana: Attachment to my previous reply :) Diana Portfolio   Updated 1 hour ago   5   Photography | Responsive Photography Theme Most recent comment from Diana: Hi Kris, Thank you for spending time with me. I did what you said. If I press on category now it takes me to this page: http://diananovikova.co.uk/portfoliosets/corporate/  1. How do I link ... Calum Image Full-width with Popup issue   Updated 4 hours ago   1   Photography | Responsive Photography Theme Most recent comment from Calum: Hey Guys,  I have added the image with popup to a site I am creating. It seems to not be working correctly please see the images attached.  Kind Regards Calum A Ken burns text   Updated 10 hours ago   3   Photography | Responsive Photography Theme Most recent comment from Alfredo: Hi Cris I tried, but I haven't found  the previous ticket, because I was also interested in the question  Nuria Translate builder content   Updated 1 day ago   6   Altair Responsive Travel/Tour Agency Theme Most recent comment from Sanjeev Kumar: Hi Nuria, Please share exact page URL where you have added builder content and trying to translate it and share WP admin credentials so we can take a look. Thanks: Sanjeev Richard Haider how to hide featured image on page   Updated 1 day ago   2   Photo Me | Portfolio Photo Gallery Theme Most recent comment from Dake Gordon: Hey Richard, Thank you for purchasing our Photo Me theme :) You can disable your featured image header by using the "Do not display Featured image as Header" button on your portfolio ... Chris Permalink structure for portfolio entries   Updated 1 day ago   2   Photo Me | Portfolio Photo Gallery Theme Most recent comment from Dake Gordon: Hey Chris, Thank you for purchasing our Photo Me theme :) This can be achieved by modifying the theme files with custom code, however this type of customization is a bit more complex and is not ... Andrey Social Links   Updated 1 day ago   4   Photography | Responsive Photography Theme Most recent comment from Kris Korn: Hi again Andrey, Unfortunately, we do not have a Developer Documentation available for the theme, that is why I suggested you a developer. Different code blocks are scattered around ... Michael Header text alignment   Updated 1 day ago   2   Vega Portfolio Gallery Theme for Photographer Most recent comment from Dake Gordon: Hey Michael, Thank you for purchasing our Vega theme :) Please try disabling your plugins in case any of them are causing a conflict. Also, please ensure that you are using the latest version ... Diana Add Social media to Blog side bar   Updated 2 days ago   4   Photography | Responsive Photography Theme Most recent comment from Kris Korn: Hi again Diana, Thank you very much for keeping me in the loop. Hopefully, you can get this working in no time. Kind regards, Kris Oscar Can't load demo content with correct system configuration   Updated 2 days ago   2   Photography | Responsive Photography Theme Most recent comment from Kris Korn: Hi, Oscar! Thank you very much for purchasing Photography theme. You should try putting it online and if that does not work, then we could try to do a manual demo import for you without the ... George Font size + zoom icon   Updated 2 days ago   4   Furies Transparent Portfolio Photography Theme Most recent comment from Pete Peerapong: You are welcome :) We will be happy to have rating from you on Themeforest site where you bought our theme. Just sign in with your credentials on themeforest and you will be able to give rating ... Jordan Contact Form not working   Updated 2 days ago   2   Grand Portfolio | Responsive Portfolio Most recent comment from Dake Gordon: Hey Jordan, Thank you for purchasing our Grand Portfolio theme :) Please try using a non-domain based email as a test (meaning yahoo, google, outlook etc). Chris Goodwin Adding a fixed width image via content builder without the link   Updated 2 days ago   2   Vega Portfolio Gallery Theme for Photographer Most recent comment from Dake Gordon: Hey Chris, Thank you for purchasing our Vega theme :) Please insert the below css into your custom css section field in your image fixed width content builder element: pointer-events: ...
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